Jewelhub

Shipping policy

Shipping Policy

Processing Time:
All orders are processed within 1–3 business days after payment is received. This includes order confirmation, quality check, and packaging.

Domestic Shipping (Australia):
We ship via Australia Post or other trusted carriers.
Estimated delivery time: 2–7 business days depending on your location.
You’ll receive a tracking number once your item has been dispatched.

International Shipping (if applicable):
We also ship to select international destinations. Delivery times vary, but most orders arrive within 7–21 business days. International buyers are responsible for any customs or import taxes that may apply.

Shipping Upgrades:
Express shipping is available at checkout for faster delivery (1–3 business days within Australia).

Delivery Issues:
Please ensure your shipping address is correct before placing the order. We are not responsible for delays due to incorrect addresses, weather, or postal service issues. If a package is lost or delayed, please contact us—we're happy to help resolve it.

Free Shipping:
We offer free standard shipping on all Australian orders over AUD $50.


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